Frequently asked questions

What does it cost?
Nothing. Joining and taking part as a partner bar is free, and stays free.
What does my staff need to do?
Not much: look at the guest's voucher screen, check that both people are present, waive the cheapest drink on the bill, and settle the rest as usual.
Who pays for the drink?
You do, as part of taking part, up to the maximum amount you set yourself. FAD doesn't reimburse the bar — that keeps it simple, and it works like any other voucher.
How do I stop it getting out of hand?
You set your own maximum amount per free drink, and can optionally set a monthly cap on the total number of free vouchers.
How often can the same guest come back?
The same guest gets one free drink at your venue per rolling thirty days, regardless of who they're with — you can adjust this period yourself in the dashboard, in fixed steps between 7 and 90 days.
What information do I see about visitors?
Only visitor counts and tier status. Never identity, name, or profile.
How do I stop taking part?
You can pause or stop your participation yourself in the dashboard at any time, without needing FAD.
What if a guest shows a voucher I don't trust?
Feel free to decline. The voucher is valid for one meetup; you check yourself that the two people in front of you are who the meetup is for, and if you're unsure, you don't have to honour it — just like with any other voucher.